Cookies Policy

Cookies Policy for Spincastle Casino

This Cookies Policy explains how Spincastle Casino uses cookies and similar browser technologies to support site functionality, remember preferences, keep accounts signed in, and help us improve performance. It covers the types of cookies you may encounter, how they affect your experience, and simple options for managing them in your browser or via our consent tools.

What cookies are

Cookies are small text files placed on your device by your browser when you visit a website. They store information such as session IDs, language choices, and basic preferences. Similar technologies include web storage (localStorage and sessionStorage) and browser-based identifiers. These tools help a site remember state between page loads and visits.

Why cookies are used

We use cookies for practical, operational reasons: to keep you logged in during a session, remember your currency and language selection, maintain items in the cashier flow, protect accounts, and measure how the site performs. Cookies also help us analyse aggregated usage patterns so we can prioritise technical fixes and user experience improvements.

Essential cookies

Essential cookies are necessary for the site to function. They enable core features such as account login, session continuity, basket and cashier stability, and navigation between pages. Without these cookies basic site operations may fail and you may not be able to place bets, open games, or request withdrawals.

Session cookies

Session cookies store temporary information for a single browsing session and expire when you close your browser. They are used to maintain login state, apply temporary security checks, and preserve form entries during a visit.

Persistent cookies

Persistent cookies remain on your device after the browser is closed so the site can remember choices on return visits. These can include language and currency preferences, consent decisions, and optional remember-me tokens. Typical retention ranges include 30 days, 90 days, or 12 months depending on the cookie purpose.

Functional cookies

Functional cookies personalise your experience. They remember settings like preferred game categories, sound preferences, and whether you accepted specific in-site prompts. These cookies improve convenience but are not strictly required for basic functionality.

Analytics and performance cookies

Analytics cookies collect aggregated information about how visitors use the site, such as pages visited, game popularity, load times, and error rates. Data is anonymised and used to identify bottlenecks, optimize load performance, and guide product improvements. These cookies do not track individual gameplay outcomes.

Preference and language settings

Cookies are used to store language, time zone, and display preferences so those settings persist across visits. When you select a language or set the display of featured games, a preference cookie ensures the same configuration is applied on subsequent visits.

Login and session continuity

Login cookies and tokens keep your session alive while you play. They allow seamless navigation between lobby, games, live casino, and cashier without repeated sign-ins. For security, long-lived tokens are encrypted and require re-authentication for sensitive actions such as changing payment details or making large withdrawals.

Device recognition

Device recognition cookies help detect familiar devices to speed up security checks and reduce repetitive verification steps. This improves user flow while still allowing us to flag unusual logins for review.

Security-related cookies

Security cookies support fraud prevention, anti‑bot protection, and session integrity. They can help detect account takeover attempts and prompt additional verification when behaviour looks out of pattern. These cookies are critical to keeping accounts and payments safe.

Browser storage technologies

In addition to cookies, the site may use localStorage and sessionStorage to cache UI settings and temporarily store form data. These storage methods are browser-based and can be cleared by the user through browser settings. They are used to speed up page loads and reduce repeated data entry.

Third-party integrations

Some site features rely on third-party services for analytics, live chat, payment gateways, and game providers. These services may set their own cookies when you interact with them. We do not control third-party cookie policies, so consult the relevant third-party privacy pages for details.

Marketing and communication preferences

Marketing cookies support personalized communications, such as remembering whether you opted out of promotional emails or which promotional banners you saw. You can control marketing preferences through your account settings and consent banner. Opting out of marketing cookies does not affect core account functionality.

Cookie consent management

On first visit you will see a consent banner that allows you to accept or manage cookie categories. You can change these settings at any time using the cookie control link in the site footer or via your account privacy settings. Consent choices are saved in a cookie so the banner does not reappear unnecessarily.

Browser cookie controls

Most browsers let you view, block, or delete cookies from site settings. You can block third-party cookies entirely, allow cookies from specific sites, or clear cookies on exit. Using browser controls is an effective way to align cookie behaviour with your preferences.

Clearing or disabling cookies

If you clear or disable cookies some features will be affected. Disabling essential cookies will prevent login persistence and game access. Clearing preference cookies will reset language and display settings. If you disable analytics cookies we will still serve core pages, but we will receive less data for performance improvements.

Site functionality impact when cookies are disabled

Without cookies you may need to sign in more often, see default language and currency, and experience slower navigation. Some pages, such as cashier workflows and live casino rooms, may not operate correctly without session cookies. We recommend enabling essential and functional cookies for a smooth experience.

Technical diagnostics and performance optimisation

Cookies and storage tools help us capture technical diagnostics like page load times, game load errors, and server response issues. These diagnostics are processed in aggregated form to prioritise fixes and improve stability across desktop and mobile browsers.

Aggregated analytics information

We rely on aggregated, non-identifying analytics to track trends such as most played slots, peak traffic hours, and device performance. This information informs product updates, game rotations, and capacity planning without exposing individual account details.

How to contact us

If you have questions about this Cookies Policy or need help managing your consent, contact our support team at [email protected].